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- Shep Hyken
- Shep Hyken
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Shep Hyken
Shep Hyken, CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service expert and keynote speaker, Shep works with companies who want to build loyal relationships with their customers and employees. His focus is on the customer experience and creating customer loyalty. He is a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal bestselling author.
{"id":6822549061816,"title":"I'll Be Back Hardcover – September 21, 2021","handle":"ill-be-back-hardcover-september-21-2021","description":"\u003ch5\u003eDescription:\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eHow do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eRenowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition.\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eIn \u003c\/span\u003e\u003ci\u003eI’ll Be Back\u003c\/i\u003e\u003cspan\u003e you will learn…\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHow to design and create an experience that gets customers to return, again and again\u003c\/li\u003e\n\u003cli\u003eThe one trackable trend that leaders must monitor every morning\u003c\/li\u003e\n\u003cli\u003eThe difference between repeat customers and loyal customers\u003c\/li\u003e\n\u003cli\u003eHow to build the I’ll Be Back culture\u003c\/li\u003e\n\u003cli\u003eHow delivering an amazing customer experience is within the reach of every organization\u003c\/li\u003e\n\u003cli\u003eThe two simple words that are the secret to every customer service program\u003c\/li\u003e\n\u003cli\u003eWhy most “loyalty programs” fail to create customer loyalty\u003c\/li\u003e\n\u003cli\u003eHow to personalize the customer experience\u003c\/li\u003e\n\u003cli\u003eWhy setting up or expanding self-service and digital customer service choices are is a must, not an option\u003c\/li\u003e\n\u003cli\u003eTen loyalty killers that can terminate your relationship with your customers\u003c\/li\u003e\n\u003cli\u003eAnd much more!\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eThis book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”\u003c\/span\u003e\u003c\/p\u003e","published_at":"2021-08-09T09:39:39-04:00","created_at":"2021-08-09T09:39:38-04:00","vendor":"Sound Wisdom","type":"Hardcover","tags":["author:Shep Hyken","september2021SW"],"price":2295,"price_min":2295,"price_max":2295,"available":true,"price_varies":false,"compare_at_price":2495,"compare_at_price_min":2495,"compare_at_price_max":2495,"compare_at_price_varies":false,"variants":[{"id":40234808705208,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9781640953017","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"I'll Be Back Hardcover – September 21, 2021","public_title":null,"options":["Default Title"],"price":2295,"weight":0,"compare_at_price":2495,"inventory_management":"shopify","barcode":"9781640953017","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/81O367A5XlL.jpg?v=1628516380"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/81O367A5XlL.jpg?v=1628516380","options":["Title"],"media":[{"alt":null,"id":23613021421752,"position":1,"preview_image":{"aspect_ratio":0.647,"height":2473,"width":1600,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/81O367A5XlL.jpg?v=1628516380"},"aspect_ratio":0.647,"height":2473,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/81O367A5XlL.jpg?v=1628516380","width":1600}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch5\u003eDescription:\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eHow do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eRenowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition.\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eIn \u003c\/span\u003e\u003ci\u003eI’ll Be Back\u003c\/i\u003e\u003cspan\u003e you will learn…\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHow to design and create an experience that gets customers to return, again and again\u003c\/li\u003e\n\u003cli\u003eThe one trackable trend that leaders must monitor every morning\u003c\/li\u003e\n\u003cli\u003eThe difference between repeat customers and loyal customers\u003c\/li\u003e\n\u003cli\u003eHow to build the I’ll Be Back culture\u003c\/li\u003e\n\u003cli\u003eHow delivering an amazing customer experience is within the reach of every organization\u003c\/li\u003e\n\u003cli\u003eThe two simple words that are the secret to every customer service program\u003c\/li\u003e\n\u003cli\u003eWhy most “loyalty programs” fail to create customer loyalty\u003c\/li\u003e\n\u003cli\u003eHow to personalize the customer experience\u003c\/li\u003e\n\u003cli\u003eWhy setting up or expanding self-service and digital customer service choices are is a must, not an option\u003c\/li\u003e\n\u003cli\u003eTen loyalty killers that can terminate your relationship with your customers\u003c\/li\u003e\n\u003cli\u003eAnd much more!\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eThis book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”\u003c\/span\u003e\u003c\/p\u003e"}
You may also like:
I'll Be Back Hardcover – September 21, 2021
Shep Hyken
$24.95
$22.95
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It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition.\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eIn \u003c\/span\u003e\u003ci\u003eI’ll Be Back\u003c\/i\u003e\u003cspan\u003e you will learn…\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHow to design and create an experience that gets customers to return, again and again\u003c\/li\u003e\n\u003cli\u003eThe one trackable trend that leaders must monitor every morning\u003c\/li\u003e\n\u003cli\u003eThe difference between repeat customers and loyal customers\u003c\/li\u003e\n\u003cli\u003eHow to build the I’ll Be Back culture\u003c\/li\u003e\n\u003cli\u003eHow delivering an amazing customer experience is within the reach of every organization\u003c\/li\u003e\n\u003cli\u003eThe two simple words that are the secret to every customer service program\u003c\/li\u003e\n\u003cli\u003eWhy most “loyalty programs” fail to create customer loyalty\u003c\/li\u003e\n\u003cli\u003eHow to personalize the customer experience\u003c\/li\u003e\n\u003cli\u003eWhy setting up or expanding self-service and digital customer service choices are is a must, not an option\u003c\/li\u003e\n\u003cli\u003eTen loyalty killers that can terminate your relationship with your customers\u003c\/li\u003e\n\u003cli\u003eAnd much more!\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eThis book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”\u003c\/span\u003e\u003c\/p\u003e","published_at":"2021-08-09T09:39:39-04:00","created_at":"2021-08-09T09:39:38-04:00","vendor":"Sound Wisdom","type":"Hardcover","tags":["author:Shep Hyken","september2021SW"],"price":2295,"price_min":2295,"price_max":2295,"available":true,"price_varies":false,"compare_at_price":2495,"compare_at_price_min":2495,"compare_at_price_max":2495,"compare_at_price_varies":false,"variants":[{"id":40234808705208,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9781640953017","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"I'll Be Back Hardcover – September 21, 2021","public_title":null,"options":["Default Title"],"price":2295,"weight":0,"compare_at_price":2495,"inventory_management":"shopify","barcode":"9781640953017","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/81O367A5XlL.jpg?v=1628516380"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/81O367A5XlL.jpg?v=1628516380","options":["Title"],"media":[{"alt":null,"id":23613021421752,"position":1,"preview_image":{"aspect_ratio":0.647,"height":2473,"width":1600,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/81O367A5XlL.jpg?v=1628516380"},"aspect_ratio":0.647,"height":2473,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/81O367A5XlL.jpg?v=1628516380","width":1600}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch5\u003eDescription:\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eHow do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eRenowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition.\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eIn \u003c\/span\u003e\u003ci\u003eI’ll Be Back\u003c\/i\u003e\u003cspan\u003e you will learn…\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHow to design and create an experience that gets customers to return, again and again\u003c\/li\u003e\n\u003cli\u003eThe one trackable trend that leaders must monitor every morning\u003c\/li\u003e\n\u003cli\u003eThe difference between repeat customers and loyal customers\u003c\/li\u003e\n\u003cli\u003eHow to build the I’ll Be Back culture\u003c\/li\u003e\n\u003cli\u003eHow delivering an amazing customer experience is within the reach of every organization\u003c\/li\u003e\n\u003cli\u003eThe two simple words that are the secret to every customer service program\u003c\/li\u003e\n\u003cli\u003eWhy most “loyalty programs” fail to create customer loyalty\u003c\/li\u003e\n\u003cli\u003eHow to personalize the customer experience\u003c\/li\u003e\n\u003cli\u003eWhy setting up or expanding self-service and digital customer service choices are is a must, not an option\u003c\/li\u003e\n\u003cli\u003eTen loyalty killers that can terminate your relationship with your customers\u003c\/li\u003e\n\u003cli\u003eAnd much more!\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eThis book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”\u003c\/span\u003e\u003c\/p\u003e"}
Description: How do you build a business that thrives during good times and bad? Is there a strategy that can...
{"id":1663083020361,"title":"The Convenience Revolution","handle":"the-convenience-revolution","description":"\u003cmeta charset=\"utf-8\"\u003e\n\u003ch5\u003eDescription:\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eConvenience is KingWhen you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhen you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25?\u003c\/p\u003e\n\u003cp\u003eYet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy.\u003c\/p\u003e\n\u003cp\u003eWhen you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers.\u003c\/p\u003e\n\u003cp\u003eThe value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.\u003c\/p\u003e","published_at":"2018-10-09T15:21:36-04:00","created_at":"2018-10-09T15:21:37-04:00","vendor":"Sound Wisdom","type":"Book","tags":["author:Shep Hyken"],"price":2495,"price_min":2495,"price_max":2495,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":14946665037897,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9781640950528","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"The Convenience Revolution","public_title":null,"options":["Default Title"],"price":2495,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"9781640950528","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/410sVvq-HJL._SX321_BO1_204_203_200.jpg?v=1539112898"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/410sVvq-HJL._SX321_BO1_204_203_200.jpg?v=1539112898","options":["Title"],"media":[{"alt":"The Convenience Revolution","id":991717130313,"position":1,"preview_image":{"aspect_ratio":0.647,"height":499,"width":323,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/410sVvq-HJL._SX321_BO1_204_203_200.jpg?v=1539112898"},"aspect_ratio":0.647,"height":499,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/410sVvq-HJL._SX321_BO1_204_203_200.jpg?v=1539112898","width":323}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cmeta charset=\"utf-8\"\u003e\n\u003ch5\u003eDescription:\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eConvenience is KingWhen you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhen you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25?\u003c\/p\u003e\n\u003cp\u003eYet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy.\u003c\/p\u003e\n\u003cp\u003eWhen you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers.\u003c\/p\u003e\n\u003cp\u003eThe value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.\u003c\/p\u003e"}
You may also like:
The Convenience Revolution
Shep Hyken
$24.95
{"id":1663083020361,"title":"The Convenience Revolution","handle":"the-convenience-revolution","description":"\u003cmeta charset=\"utf-8\"\u003e\n\u003ch5\u003eDescription:\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eConvenience is KingWhen you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhen you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25?\u003c\/p\u003e\n\u003cp\u003eYet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy.\u003c\/p\u003e\n\u003cp\u003eWhen you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers.\u003c\/p\u003e\n\u003cp\u003eThe value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.\u003c\/p\u003e","published_at":"2018-10-09T15:21:36-04:00","created_at":"2018-10-09T15:21:37-04:00","vendor":"Sound Wisdom","type":"Book","tags":["author:Shep Hyken"],"price":2495,"price_min":2495,"price_max":2495,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":14946665037897,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9781640950528","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"The Convenience Revolution","public_title":null,"options":["Default Title"],"price":2495,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"9781640950528","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/410sVvq-HJL._SX321_BO1_204_203_200.jpg?v=1539112898"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/410sVvq-HJL._SX321_BO1_204_203_200.jpg?v=1539112898","options":["Title"],"media":[{"alt":"The Convenience Revolution","id":991717130313,"position":1,"preview_image":{"aspect_ratio":0.647,"height":499,"width":323,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/410sVvq-HJL._SX321_BO1_204_203_200.jpg?v=1539112898"},"aspect_ratio":0.647,"height":499,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0035\/9130\/7337\/products\/410sVvq-HJL._SX321_BO1_204_203_200.jpg?v=1539112898","width":323}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cmeta charset=\"utf-8\"\u003e\n\u003ch5\u003eDescription:\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eConvenience is KingWhen you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhen you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25?\u003c\/p\u003e\n\u003cp\u003eYet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy.\u003c\/p\u003e\n\u003cp\u003eWhen you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers.\u003c\/p\u003e\n\u003cp\u003eThe value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.\u003c\/p\u003e"}
Description: Convenience is KingWhen you make it easier for customers to do business with you, they will reward you with...